DELIVERY
orders are delivered by an independent carrier (UPS) to the delivery address indicated at the time of ordering
- we offer free delivery and return for all orders in France
- we offer free delivery and return for orders of 500 euros or more in Europe
- we offer free delivery and return for orders of 600 pound sterling or more in United Kingdom
- we offer free delivery and return for orders of 850 dollars or more in the rest of the world
- there are no delivery charges if the customer decides to choose the “Pickup – Husbands Store”, it refers to a service that allows customers to order online and then collect their item in the Husbands store located at 57 rue de Richelieu, 75002
Husbands is committed to processing orders within 1 to 3 business days from the day of validation of your order
in case of a made-to-order, the delivery time is 10 to 12 weeks
COUNTRIES, METHODS AND DELIVERY TIME
orders are dispatched on working days, from Monday to Friday, except public holidays in France
find the list of all countries served by our partners by clicking on this link
| destination | carrier | delivery time | delivery method | delivery costs |
| metropolitan France | UPS | 1h | pickup- husbands store | free |
| 1 to 3 business days | access point | |||
| 1 to 3 business days | standard | |||
| 1 business day | express saver | at the checkout | ||
| continental Europe | UPS | 1h | pickup- husbands store | free |
| 2 to 5 business days | access point | free for orders above 500 euros (600 pounds for the UK) / otherwise at the checkout | ||
| 2 to 5 business days | standard | |||
| 2 business day | express saver | at the checkout | ||
| rest of the world | UPS | 1h | pickup- husbands store | free |
| 4 to 8 business days | access point | free for orders above 850 dollars / otherwise at the checkout | ||
| 4 to 8 business days | standard | |||
| 2 to 4 business days | express saver | at the checkout |
- delivery times are expressed in business days from the exit of our warehouse, displayed as an indication
- the overtaking of this delay does not give right to damages
- in case of non-delivery due to the carrier, Husbands agrees to reship all or part of the order within the limits of its general conditions of sale
- the customer must verify the compliance and condition of the items delivered at the time of delivery and before signing the delivery order of the carrier • this verification is considered done when the customer or a person authorized by the latter has signed the delivery order. if at the time of receipt, the customer notes an anomaly on the packaging, it is torn or damaged, it must check the condition of the products
- if the products are damaged, the customer must refuse the delivery and indicate on the delivery note “package refused because opened or damaged”.
- the information requested from the customer is necessary to the treatment of its order and could be communicated to the contractual partners of the company NICK GAB & SONS intervening within the framework of the execution of this order
TAXES
in the event of delivery apart from Metropolitan France, administrative expenses and/or of customs can be applied by the transporter. All orders are shipped on a DDP (duty and tax paid) basis. Therefore, all necessary taxes and import duties are included in the final purchase price. There is no customs duty on delivery of the order
TRACK THE SHIPMENT STATUS OF MY ORDER
you can track your parcel on the tracking page located at the bottom of the site in the « help » section, using the order number received by e-mail at the time of the order • you will therefore be informed in real time of the status of your parcel • for any problem in relation to your order, do not hesitate to contact us via the contact page
THE PACKAGE IS LOST
we invite you to contact our customer service directly on the contact page