DELIVERY
orders are delivered by an independent carrier (UPS) to the delivery address indicated at the time of ordering
- we offer free delivery and return for all orders in France
- we offer free delivery and return for orders of 250 euros or more in Europe
- we offer free delivery and return for orders of 250 pound sterling or more in United Kingdom
- we offer free delivery and return for orders of 500 dollars or more in the rest of the world
- there are no delivery charges if the customer decides to choose the “click & collect”, it refers to a service that allows customers to order online and then collect their item in the Husbands store located at 57 rue de Richelieu, 75002
Husbands is committed to processing orders within 1 to 3 business days from the day of validation of your order
in case of a made-to-order, the delivery time is 10 to 12 weeks
COUNTRIES, METHODS AND DELIVERY TIME
orders are dispatched on working days, from Monday to Friday, except public holidays in France
find the list of all countries served by our partners by clicking on this link
| destination | carrier | delivery time | delivery method | delivery costs |
| metropolitan France | UPS | 1h | click & collect | free |
| 1 to 3 business days | access point | |||
| 1 to 3 business days | standard | |||
| 1 business day | express saver | at the checkout | ||
| continental Europe | UPS | 2 to 5 business days | access point | free for orders above 250 euros (250 pounds for the UK) / otherwise at the checkout |
| 2 to 5 business days | standard | |||
| 2 business day | express saver | at the checkout | ||
| rest of the world | UPS | 4 to 8 business days | access point | free for orders above 500 dollars / otherwise at the checkout |
| 4 to 8 business days | standard | |||
| 2 to 4 business days | express saver | at the checkout |
- les délais de livraisons sont exprimés en jours ouvrés à compter de la sortie de notre entrepôt, affichés à titre indicatifs
- le dépassement de ce délai n’ouvre pas droit à des dommages et intérêts
- en cas de non livraison du fait du transporteur, Husbands s’engage à réexpédier tout ou une partie de la commande dans la limite de ses conditions générales de vente
- le client doit vérifier la conformité et l’état des articles livrés au moment de la livraison et avant de signer le bon de livraison du transporteur • cette vérification est considérée comme effectuée dès lors que le client ou une personne autorisée par ce dernier a signé le bon de livraison. si au moment de la réception, le client constate une anomalie sur l’emballage, que celui-ci est déchiré ou endommagé, il doit vérifier l’état des produits
- si ces derniers sont endommagés le client doit refuser la livraison et indiquer sur le bordereau « colis refusé car ouvert ou endommagé »
- les informations qui sont demandées au client sont nécessaires au traitement de sa commande et pourront être communiquées aux partenaires contractuels de la société NICK GAB & SONS intervenant dans le cadre de l’exécution de cette commande
TAXES
in the event of delivery apart from Metropolitan France, administrative expenses and/or of customs can be applied by the transporter. All orders are shipped on a DDP (duty and tax paid) basis. Therefore, all necessary taxes and import duties are included in the final purchase price. There is no customs duty on delivery of the order
TRACK THE SHIPMENT STATUS OF MY ORDER
you can track your parcel thanks to the tracking number received by e-mail at the time of the order or on the tracking page located at the bottom of the site in the « help » section • you will therefore be informed in real time of the status of your parcel • for any problem in relation to your order, do not hesitate to contact us via the contact page
THE PACKAGE IS LOST
we invite you to contact our customer service directly on the contact page