RETURN POLICY

the client can return or exchange an item up to 14 calendar days from the date of delivery of your order

the client must send an email to contact@husbands-paris.com. We will provide the shipping label. All items can be returned at the Husbands-Paris rive droite boutique, 57 rue de Richelieu, 75002 Paris

the returns are free if the client reached the minimum amount to benefit from the free standard delivery (consequently, for France, returns are always free)

otherwise, the return costs are charged to the client by the same amount as a standard shipment

from France, European Union or the rest of world we use UPS

the client must return the product(s) in its/their original packaging with the packing slip
return all accessories accompanying the items Husbands-paris (buttons, felt etc.. associated)
make sure that the box is well taped before sending
print and stick the shipping label on the box
drop off your package in an access point, to find the nearest access point, click here

REIMBURSEMENT POLICY

the client can choose 3 (three) different modes of reimbursement:

• refund to the client’s bank account linked to the card used at the time of payment
• credit note
• exchange

in the case of a refund: the client is refunded by the amount of his/her order, shipping costs excluded (* based on minimum order requirements), on the same bank account used for the purchase. The order will be refunded within 7 working days

in the case of a credit note: the client receives a gift card for the amount of the returned order. Husbands-paris gift cards are valid in stores and on husbands-paris.com, and can be used on all ready-to-wear items and special orders. The gift card is usable for a period of one year after receipt of the card and can be used in several installments

* minimum order requirements:

• we offer free return for all orders in France
• we offer free return for orders of 500 euros or more in Europe
• we offer free return for orders of 600 pound sterling or more in United Kingdom
• we offer free return for orders of 700 dollars or more in the rest of the world

EXCHANGE POLICY

the client exchanges his article for the same article in a different size or for an article of the same price
he must first return the product
once the item is recovered (under the conditions of returns), we ship the exchanged item

the exchange is free if the client reached the minimum to benefit from the free standard delivery (consequently, for France, exchanges are always free). Otherwise, the exchange costs (return costs + second shipment costs) are charged to the client by the same amount as a standard shipment

we only accept one exchange